Effective Date: 7 January 2026
This Cookie Notice explains how PocketWell (“we”, “us”, “our”) uses cookies and similar technologies when you visit or use our website and platform (the “Service”).
By continuing to use PocketWell, you consent to the use of cookies as described in this notice. You can control or disable cookies at any time through your browser settings.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember preferences, and understand how users interact with the site.
Cookies do not typically identify you personally, but they may be linked to technical identifiers such as IP address or device type.
2. How We Use Cookies
PocketWell uses cookies only for essential functionality and platform analytics. We do not use cookies for advertising or behavioural tracking.
2.1 Essential Cookies
Essential cookies are required for the Service to operate correctly. These cookies enable functions such as:
- Keeping you logged in
- Maintaining secure sessions
- Enabling navigation across protected areas
- Preventing fraudulent or unauthorised access
Disabling essential cookies may cause parts of the Service to stop working properly.
2.2 Analytics Cookies
We use analytics cookies to understand how users interact with PocketWell so we can improve performance and usability.
We currently use PostHog, which may set cookies or similar technologies to:
- Track page views and feature usage
- Identify errors or performance issues
- Understand general usage patterns
Analytics data is used in aggregate wherever possible and is not used for advertising or profiling users.
3. Third-Party Cookies
Some cookies may be set by trusted third-party services integrated into the platform, including:
- PostHog – for analytics and performance monitoring
- Stripe – for secure payment processing and fraud prevention during checkout or payout setup
These third parties manage cookies in accordance with their own privacy and cookie policies. We encourage you to review their policies for more information.
4. Managing Cookies
You can manage or disable cookies through your browser settings. Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies from specific websites
- Configure cookie preferences
Please note that disabling cookies may limit the functionality of certain features of the Service.
5. Updates to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in technology, legal requirements, or how we use cookies.
The latest version will always be available on our website. Continued use of the Service after updates take effect constitutes acceptance of the revised Cookie Notice.
6. Contact Us
If you have questions about this Cookie Notice or how PocketWell uses cookies, you can contact us at:
Email: support@pocketwell.com.au
Website: https://www.pocketwell.com.au