How PocketWell Works
PocketWell makes it easy to create beautiful event pages and collect gifts for your special occasions. Here's everything you need to know about using our platform.
Simple Process
Three Easy Steps
Creating your wishing well is simple and takes just minutes.
1. Personalise Your Event Page
Choose a design, add your story, and personalise your wishing well in minutes.
2. Share Your Link or QR
Share digitally or print elegant QR codes for your invitations.
3. Get Gifted Instantly
Receive gifts directly with card, Apple Pay, or Google Pay.
How It Works
2-Minute Guide to Get Started
Everything you need to know to quickly create and manage your PocketWell page.
Create Your Account
Sign up for a free PocketWell account in less than 2 minutes. All you need is:
- Your name and email
- A secure password
- Basic contact information
Creating an account is completely free with no hidden fees or subscriptions.
Design Your Event Page
Personalise your wishing well with our intuitive editor:
- Choose from beautiful templates for weddings, birthdays, baby showers, and more
- Add your event details, photos, and personal story
- Customize colors and layout to match your style
- Set gift preferences or suggested amounts
Our design tools make it easy to create a stunning page in minutes, no design skills needed.
Share With Loved Ones
Multiple ways to share your wishing well with guests:
- Copy your unique link to share via text, email, or social media
- Download high-quality QR codes to print on invitations
- Create elegant QR code cards with our templates
- Track who has visited your page with optional analytics
Your page is mobile-friendly, so guests can access it easily from any device.
Collect Gifts Securely
Guests can easily contribute to your special occasion:
- Secure payments via credit card, Apple Pay, or Google Pay
- Option to leave personal messages with gifts
- Instant notifications when you receive a gift
- Real-time dashboard to track all contributions
All transactions are processed securely through Stripe, a leading payment processor.
Receive Your Funds
Getting your gifts is simple and flexible:
- Payout to your bank account securely
- Request standard payouts (processed within 1-2 business days)
- View detailed transaction history in your dashboard
You can request a payout at any time from your dashboard once you start receiving gifts.
Transparent Pricing
Our simple fee structure ensures you know exactly what to expect:
- Creating an account and event page is completely free
- 3.5% service fee on gifts received from guests to maintain the platform
- Standard Stripe payment processing fees apply separately
- Optional instant payout fee if you choose immediate transfers
No hidden costs or monthly subscriptions you only pay when you receive gifts.
FAQ
Frequently Asked Questions
Everything you need to know about PocketWell.
About Wishing Wells
Learn about online wishing wells and how they work
What is an online wishing well?
An online wishing well (also called a digital wishing well or virtual wishing well) is a modern platform where friends and family can contribute monetary gifts for celebrations like weddings, birthdays, and baby showers. It's a safe and secure alternative to traditional wedding registry and physical gifts.
What is a wishing well wedding in Australia?
A wishing well wedding is an Australian tradition where guests contribute monetary gifts instead of physical gifts at wedding receptions. Online wishing wells modernize this tradition, making it easier for friends and family to contribute safely and securely through digital platforms.
How does a virtual wishing well work?
Create your free wishing well, share via QR code or link, and friends and family contribute monetary gifts using Apple Pay, Google Pay, or cards. All contributions are safe and secure with instant payouts to your Australian bank account.
Can I use a digital wishing well instead of a traditional wedding registry?
Yes! Many Australian couples choose online wishing wells over traditional wedding registry options because they prefer monetary gifts to physical gifts. It's more practical for couples who already have household items or are saving for specific goals.
What's the difference between online wishing well and traditional wedding registry?
Online wishing wells collect monetary gifts that go directly to your bank account, while traditional wedding registries track physical gifts from stores. Digital wishing wells are more flexible - perfect for honeymoon funds, house deposits, or any goal. No managing physical gifts at your wedding reception.
How do digital wishing wells work for Australian weddings?
Digital wishing wells like PocketWell allow Australian couples to collect monetary wedding gifts online through a personalised event page. Guests can contribute securely from anywhere in Australia, making it a modern alternative to traditional wishing wells.
How do online wishing wells work in Australia?
Online wishing wells in Australia allow guests to contribute cash gifts via QR codes or direct links. Contributions are processed securely through Australian banks and transferred instantly to your account with no fees for hosts. Perfect for weddings, birthdays, and celebrations.
Getting Started
Everything you need to begin using PocketWell
What is PocketWell?
PocketWell is a simple, secure platform that lets you create a personalised event page for weddings, birthdays, baby showers, and more. Guests can send monetary gifts and messages directly through your page no physical gifts, no hassle.
How does PocketWell work?
You create a free event page, share your unique link with guests, and start receiving monetary gifts. Guests contribute securely using Apple Pay, Google Pay, or their debit or credit card. Gifts appear in your dashboard, and payouts are automatically sent to your bank account on a weekly schedule.
Can I create multiple event pages on PocketWell?
Yes, you can create multiple event pages under one account for different occasions. Each event page has its own unique link and can be fully customised to suit your celebration.
Can I use PocketWell for baby showers and birthdays?
Yes. PocketWell is perfect for baby showers, birthdays, graduations, anniversaries, and any celebration. You can create multiple event pages, each tailored to a different occasion.
Is PocketWell available throughout Australia?
Yes! PocketWell serves all of Australia. Whether your event is in Sydney, Melbourne, Brisbane, Perth, or anywhere else, guests can contribute securely from any location around the world.
Are digital gift collections popular with Australian guests?
Absolutely! Australian guests love the convenience of contributing via their phones using Apple Pay, Google Pay, or card payments. Digital wishing wells are especially popular for interstate guests and during times when contactless options are preferred.
Pricing & Fees
Transparent pricing with no hidden costs
How much does it cost to use PocketWell?
It's completely free for hosts, with no setup fees, no monthly subscriptions, and no hidden costs. When guests send gifts, they pay a small 3.5% service fee plus standard payment processing fees. Hosts receive 100% of every gift, and all fees are clearly shown to guests before payment.
Why does PocketWell charge a service fee?
The service fee helps cover the cost of running PocketWell, including secure payment infrastructure, hosting, customer support, and ongoing platform improvements. This allows us to keep the service free for hosts.
Are there any hidden fees?
No. All fees are displayed transparently to guests before payment is completed. Hosts can also view a clear fee breakdown in their dashboard, with no unexpected charges.
What's the difference between PocketWell and other online wishing wells?
PocketWell stands out by offering no fees for hosts, secure Stripe-powered payments, weekly Tuesday payouts, and elegant, customisable event pages. Hosts keep 100% of gifts received, while guests pay a small 3.5% service fee.
Payments & Payouts
How you receive your gifts and funds
Do I need to link a bank account?
You don't need to link a bank account to create or share an event page. When you're ready to receive payouts, you'll complete a quick, guided setup powered by Stripe to securely connect your bank account.
How do payouts work?
Payouts are automatic and sent weekly on Tuesdays. Once your bank account is connected through Stripe, available funds are transferred directly to your nominated bank account. Most transfers arrive within 1–2 business days, depending on your bank.
Why does my balance say 'Available to pay out soon'?
This means Stripe is still processing and clearing recent payments. Once the processing period is complete, the funds move to 'Available' and will be included in the next scheduled Tuesday payout.
How long does it take to receive my payout?
Payouts are sent weekly on Tuesdays. After Stripe sends the payout, it typically arrives in your bank account within 1–2 business days, depending on your bank. Your first payout may take longer (up to 5–7 business days) while Stripe completes a one-time account verification.
Does PocketWell hold my money?
No. PocketWell does not hold or store your funds. Payments are processed by Stripe, and payouts are sent to your bank account on the weekly Tuesday payout schedule once funds are available.
Who handles payments and payouts?
All payments and payouts are handled securely by Stripe, a global payment platform trusted by millions of businesses. PocketWell never stores or has access to your bank details.
What happens if I change my bank account details?
You can update your bank account details at any time in your dashboard. You'll be guided through a secure Stripe update process so future payouts are sent to your new nominated bank account.
Security & Setup
Safe and secure platform information
Is PocketWell safe to use?
Yes. PocketWell uses industry-standard security practices, with all payments encrypted and processed securely through Stripe. Your personal and financial information is protected at all times.
Are virtual wishing wells safe and secure?
Extremely secure. Online wishing wells use bank-grade encryption and comply with Australian financial regulations. All monetary gifts from friends and family are processed through secure payment gateways with fraud protection included.
How secure are online gift collections in Australia?
Extremely secure. We use bank-grade encryption and comply with Australian financial regulations including PCI DSS standards. All transactions are processed through secure payment gateways used by major Australian banks.
Is the setup complicated?
No. The setup is guided step by step and usually takes only a few minutes. Stripe handles the process securely, and you only need to complete it once.
Is the setup secure?
Yes. The setup is powered by Stripe, a leading global payment processor that handles security and compliance. Your bank details are never stored on our servers.
Features & Support
Additional features and assistance
Can guests leave messages with their gifts?
Yes. Guests can include personal messages with their monetary gifts, making each contribution more meaningful and memorable for the host.
Can I export the data of gifts received?
Yes, you can download a detailed report of all gifts and messages from your event dashboard, making it easy to keep records or say thank you to guests.
Ready to Create Your Free Digital Wishing Well?
Join 10,000+ satisfied Australian families who've chosen PocketWell for stress-free gift collection. Set up your professional wishing well in under 2 minutes and start receiving meaningful contributions instantly. Only 3.5% processing fee paid by contributors - no setup costs, no monthly charges, no hidden surprises.